题名: | GOOD COMMUNICATION HELPS ENSURE HAPPY CUSTOMERS |
正文语种: | eng |
作者: | JASON WONG |
摘要: | At the end of the day, it's up to you and your team to deliver the highest-quality repair and excellent customer service, but it's also critical to protect your business and reputation. Having a good customer communication plan helps ensure customers and insurers have an equal understanding of the repair process, what will and won t be covered and the outcome for their vehicle. |
出版年: | 2023 |
期刊名称: | BodyShop business |
卷: | 42 |
期: | 5 |
页码: | 44-45 |