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原文传递 GOOD COMMUNICATION HELPS ENSURE HAPPY CUSTOMERS
题名: GOOD COMMUNICATION HELPS ENSURE HAPPY CUSTOMERS
正文语种: eng
作者: JASON WONG
摘要: At the end of the day, it's up to you and your team to deliver the highest-quality repair and excellent customer service, but it's also critical to protect your business and reputation. Having a good customer communication plan helps ensure customers and insurers have an equal understanding of the repair process, what will and won t be covered and the outcome for their vehicle.
出版年: 2023
期刊名称: BodyShop business
卷: 42
期: 5
页码: 44-45
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