摘要: |
The OEM Collision Repair Technology Summit at the 2021 SEMA Show sent a cold shiver down my spine for many reasons. Honda and Subaru discussed what it takes to repair vehicles with advanced driver assistance systems (ADAS) correctly, specifically doing the calibrations exactly as the original equipment (OE) procedures call for, and I hope what they said and pointed out in a test demonstrating what happens when you fail to follow OE procedures served as a warning to all shops and technicians. Not following the directions may cost a person or family everything. You may think that the driver has ultimate responsibility because he or she was driving the vehicle, and I am not going to deny that in any way. However, we, as a repair facility, also have a document holding a shop responsible to repairing the vehicle to pre-loss condition. I am not a lawyer and will not give legal advice or debate legal precedence, but what I will state is the obvious: that the owner of the vehicle expects the vehicle to operate as designed after repairs are made. |