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THE EVOLUTION OF WOMEN IN THE COLLISION REPAIR INDUSTRY
| 题名： | THE EVOLUTION OF WOMEN IN THE COLLISION REPAIR INDUSTRY |
| 正文语种： | eng |
| 作者： | SHEILA SAMUEL-LEFOR |
| 摘要： | When a customer walks into a collision repair facility today, it's not unusual to be greeted by a female customer service representative, have a female estimator evaluate the damage, then meet with the female owner to discuss the repair. That hasn't always been the case for the collision repair industry. I started in the automotive industry more than 20 years ago, and the collision industry then was much different than it is now. It was much rarer to see women in the industry back then. At times, I was met with a little skepticism. I had both male and female customers who would not interact with me and only wanted to speak with a man. Fast forward to today, and I feel as though women are valued and very well-respected - not only by our peers but by our customers. |
| 出版年： | 2022 |
| 期刊名称： | BodyShop business |
| 卷： | 41 |
| 期： | 9 |
| 页码： | 54,56,58 |
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