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Greater than the sum of its parts
| 题名： | Greater than the sum of its parts |
| 正文语种： | eng |
| 作者： | Jason Glasspoole |
| 摘要： | Having previously worked in numerous client and operational roles within the highways service at Norfolk CC, I know firsthand what it is like to run highways services under both local authority and commercial partnership models. The highway network is fundamental to an area's commercial and social infrastructure, providing vital links that help keep local authority environs functioning efficiently. Effective road maintenance and prompt repairs are therefore at the forefront of council agendas. However, like most local authority departments, the demand for services is increasing, as are public expectations. As such, highways operations are looking for innovative solutions to deliver more, using a similar level of resources while retaining a high standard of customer satisfaction. Norfolk CC saw in the Norse model the opportunity for highways operations to grow in terms of commercial opportunities, bringing efficiency savings and providing access to commercially-based support and central services. |
| 出版年： | 2022 |
| 期刊名称： | Highways |
| 卷： | 91 |
| 期： | 10 |
| 页码： | 34-34 |
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