摘要: |
Independent truck and van repairer Sapphire Vehicle Services has joined forces with axle manufacturer BPW to offer a streamlined, 'one-stop shop' service. As an accredited BPW maintenance provider and service station, Sapphire is committed to meeting strict standards. Its workshops must be equipped with special BPW diagnostic and maintenance tools, and hold comprehensive stocks of spare parts, while technicians undergo product-specific training. Regular audits are carried out to ensure customer service levels are kept uniformly high. 'The arrangement makes perfect sense," said Sapphire's group operations manager, Dave Williams. "Our national network of dedicated vehicle maintenance units, and the new all-makes workshops that we're now opening to all operators, already deal with trailers running on BPW equipment on a daily basis - approximately half of all the work we do is on trailers, and nearly all of those are fitted with BPW components. |