摘要: |
The son of the former head of service for Scania Scotland (Hugh Moore), Craig Moore aspired to be an engineer, ideally on heavy plant, but when apprenticeships weren't readily available, he approached his father, who encouraged him to try Scania. "I still had to sit the tests and had to apply myself - in fact more than others, because I not only had to impress my manager, but also mum and dad. Dad, at that time, probably wasn't thinking as a father, but in terms of an asset coming into the business!" Having finished at Scania Grangemouth, then 20 years of age, and with itchy feet, Moore moved to work at a dealer in Melbourne, Australia, where, since the competition for work is keen, he worked on both Scania and competitor brands. That helped him develop in a wider engineering sense, he recalls: "I was stripping and rebuilding engines and gearboxes from different manufacturers. And there was always someone in the workshop with experience keeping an eye on me." But when his father became ill in 2017, Moore returned to the UK. Little did he know a spot for him was being lined up at his nearby Scania dealer. "The manager of the Scania Edinburgh depot, where I now work, was told by my father that I was coming home. He phoned me when I arrived, came to see my dad on Friday, and I started work that Monday at 6am." Moore soon noticed that the dealership was sending out lots of gearbox repairs to a third party. Having done lots of that work during his apprenticeship, and when abroad, he offered to take over that function. "Now probably the majority of technicians in the workshop strip and rebuild them." Not only did the move save Scania money, it also helped the customer, as service-exchange gearboxes from Scania come with a three-year warranty. |