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Big corporate
| 题名： | Big corporate |
| 正文语种： | eng |
| 作者： | Roland Graves |
| 摘要： | I was hoping to read something positive about the direction of Arriva's bus business in the UK under Paul O'Neil's guidance. Well, it did not inspire my confidence. Once again it seems that big corporate think is taking precedence over actually understanding the business of carrying people from where they are to where they want to go. O'Neil outlined his Business Strategy, a new mantra for the way forward. Well, there is nothing new in it that is not already what a bus business is. He mentioned three categories, or 'stakeholders,' in the present corporate speak. Passengers, where reliability and punctuality are priorities. This is core to commercial bus operation. Well, in my experience Arriva has failed miserably on both. |
| 出版年： | 2022 |
| 期刊名称： | Buses |
| 卷： | 74 |
| 期： | 802 |
| 页码： | 62-62 |
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