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原文传递 Best Practices in Bus Dispatch. Summary Report.

题名：	Best Practices in Bus Dispatch. Summary Report.
关键词：	report；best；ices；summa；dispatcher；mmar；prac；literature；function；management
摘要：	In 2007, the National Center for Transit Research sponsored a study of best practices in extraboard operator management, finding that in most transit agencies, extraboard manpower is managed by dispatchers as one of their many functions. This pointed to a need for a better understanding of dispatchers roles and ranges of functions and to share optimal practices among transit agencies. Dispatch functions fall into three broad categories: incident, labor, and equipment management. Similarities of dispatch functions across transit agencies are well known, but differences in operating policies, procedures, and functions of dispatch have not been wellresearched or documented. A literature review revealed no previous studies of this subject. This study by researchers from the University of South Florida begins to address the gaps in knowledgeabout dispatch practices. The researchers investigated best practices, standard operating procedures, and uses of technology in transit agencies of all sizes.
报告类型：	科技报告