题名: | SPOTLIGHT: AFTERSALES |
正文语种: | eng |
摘要: | A basic wash is expected when a vehicle goes into a franchisee! dealer, but it's possible to offer an enhanced valet to customers and add another potential revenue stream. Steven Eagell's Parsons says: "If you offer a valet to every customer every time you will get some that will want it when their car is in." Steven Eagell has its own in-house valeting team and is trialling a self check-in system where customers confirm the booking, but can also request extras such as valeting. |
出版年: | 2022 |
期刊名称: | Automotive Management |
期: | Sep. |
页码: | 57-57 |