摘要: |
The DVSA have stepped up their review process over the past 12 months, reintroducing the telephone reviews. MOT Site Managers will get an unannounced call from the DVSA asking specific questions around MOTs carried out. The DVSA will use the Test Logs and the TQI data to identify unusual MOTs and will ask the Site Manager questions about the test. The DVSA will expect the Site Manager to have investigated unusual MOTs with documented findings, if this is not the case, and the Site Manager fails to answer the questions adequately, the DVSA are likely to make a visit to the site and delve further into areas of noncompliance. |