原文传递
DIFFERENCE BETWEEN LEEDS AND MILTON KEYNES IS £186.68
| 题名： | DIFFERENCE BETWEEN LEEDS AND MILTON KEYNES IS £186.68 |
| 正文语种： | eng |
| 作者： | JIM SAKER |
| 作者单位： | Loughborough University's Business School Institute of the Motor Industry (IMI) |
| 摘要： | For years I have listened to organisations in our sector talking about being 'customer-centric' or using phrases like 'we put the customer at the heart of what we do'. Although these are commendable sentiments it is sometimes difficult to see how this works. Unlike many involved in the industry, I am on the receiving end of the supposed 'customer-centric' activity that is intended to improve customer engagement. |
| 出版年： | 2022 |
| 期刊名称： | Automotive Management |
| 期： | May |
| 页码： | 15-15 |
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