原文传递
Trusted apps are the way to engage with customers
| 题名： | Trusted apps are the way to engage with customers |
| 正文语种： | eng |
| 摘要： | To forge ahead in customer communications and engagement, automotive retailers need to harness the power of the digital tools consumers love, such as WhatsApp and Facebook Messenger, as well as live chat by utilising automation. Total Chatbots, launched in 2018 by founders and automotive veterans managing director Wes Beard and director Stephen Upton, allows dealers to manage live chat and multi-channel messaging, especially WhatsApp - the biggest messaging channel in the world, from one platform. |
| 出版年： | 2022 |
| 期刊名称： | Automotive Management |
| 期： | Mar. |
| 页码： | 36-37 |
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