摘要: |
Abuoyant used car market has helped warranty business bounce back over the past 12 months, as suppliers and automotive retailers continue to rebuild volumes. Retaining customers with products like extended used car warranties will be vital in what Real Time Communications (RTC) is estimating to be a £1.3 billion shortfall in new car servicing revenue over the next four years. John Law, RTC insights and data director, says: "As dealers focus increasingly on used car sales, there is a crucial need to focus on ways to retain these older vehicles, extended used car warranties will play a part in that and help to bridge an inevitable aftersales gap and enhance retention." |