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Improving Terminal Design to Increase Revenue Generation Related to Customer Satisfaction. Airport Cooperative Research Program (ACRP) Report 109.
| 题名： | Improving Terminal Design to Increase Revenue Generation Related to Customer Satisfaction. Airport Cooperative Research Program (ACRP) Report 109. |
| 关键词： | Airport Terminals; Airport-specific Examples; Aviation; Customer Satisfaction; Facilities; Planning And Design; Revenue; User's Guide |
| 摘要： | Airport Cooperative Research Program (ACRP) Report 109: Improving Terminal Design to Increase Revenue Generation Related to Customer Satisfaction explores innovative airport planning and terminal design that promotes profitable revenue generation and customer satisfaction at a variety of airport sizes and types. The handbook includes consideration of how to potentially improve the airport customer experience through the use of technology and other resources. |
| 报告类型： | 科技报告 |
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