摘要: |
In recent years, there have been accelerated changes to the logistics environment compared to the last two decades. As a customer of the port we find that, from its traditional role, ports are now playing a larger role in the entire supply chain network While some want to move away from their identity as a port operator, some are rebranding themselves as a logistics provider. They adopt different strategies of backward and forward integration into supply chains while maintaining a top-notch customer support by creating value in the form of valued-added activities. Customer orientation is key and we find ports have been offering a bouquet of products for us and the various stakeholders, some of which are also in certain segments competing with the port wearing their new hats as logistics providers. |