摘要: |
In 2007, the Virginia General Assembly passed legislation calling for Access Management, the regulation of entrances and intersections along highway corridors in Virginia. Some property owners may oppose access management. Therefore, performance measures are needed to assess whether the access management program is achieving its intended results. An important step of developing performance measures is to reach out to stakeholders. This can be both time consuming and expensive. This study (1) shows the effect of stakeholder involvement on the development of performance measures, (2) evaluates the challenges associated with involving stakeholders, and (3) makes recommendations for stakeholder involvement in the future. Two groups of stakeholders were involved: (1) the people who will be using the measures and (2) the people who will be implementing the measures. A survey was conducted of transportation professionals in Virginia to represent people who will be using the measures. A steering committee of VDOT officials was appointed to represent people who will be implementing the measures. Involving these stakeholders affected the recommended performance measures in the following ways: (1) Measures must be easy to apply. (2) The final forms of the measures were tailored to VDOT. (3) Multiple measures were used rather than a single aggregate measure. (4) A target of improvement over time was set for all measures. (5) Safety was found to be important to measure. (6) Measures should involve a tangible result. (7) The uniform application of access management standards is important to measure. There are numerous challenges associated with involving stakeholders. If not properly handled, this task can become very time consuming. |