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原文传递 Operations in the 21st Century DOT: Meeting Customer Expectations. Presentation Guide.

题名：	Operations in the 21st Century DOT: Meeting Customer Expectations. Presentation Guide.
作者：	Kittelson, W.; Nevers, B.; Zegeer, J. D.
关键词：	Businesses; Department Of Transportation(dot); Highway Construction; Implementation; Management Planning And Control; Public Transportation; State Department Of Transportation; Traffic Congestion; Tra
摘要：	A key issue facing transportation agencies is the ongoing challenge of mainstreaming transportation systems operations activities. Systems operations strategies, especially in combination, can often be implemented more quickly and economically than new construction projects and can achieve similar outcomes in terms of reduced congestion. Institutional barriers can either thwart or considerably slow the effort to mainstream systems operations in many states and across many public transportation agencies. This document is the presentation guide for SHRP 2 Project L31, Reliability Workshops for State and Public Sector Managers. It contains material for presentation to the chief executive officers (CEOs) and senior managers of state departments of transportation (DOTs) about the value of mainstreaming operations as a core mission and business practice in their respective agencies. This document is intended to be used by speakers who are preparing to deliver the PowerPoint presentation to state DOT CEOs, chief engineers, and/or members of the state DOT CEO's executive teams. The presentation is designed to be delivered within a 30-minute period and highlight not just the importance of transportation system operations but also tools that are now available through SHRP 2, the Federal Highway Administration (FHWA), and the American Association of State Highway and Transportation Officials (AASHTO) to assist states in advancing their state of practice in operations. This presentation has been created to address transportation operations at a high level that is relevant to most, if not all, state DOTs.
报告类型：	科技报告