摘要: |
More than 40 years ago, when shifts were Mon-day through Friday, employees in Roches-ter, N.Y., could take a fixed-route bus direct-ly to their office com-plex thanks to a business model the Regional Transit Service (RTS) offered at the time, where an employer would pay RTS to deviate a bus from the public road and go directly to their building. And 40 years ago, this worked-for some."It wasn't cost effective for us or flexible enough for the customers on many occasions," shared Bill Carpenter, CEO, RTS.The customization worked for a select group of riders going to unique destinations, like office parks, because employers could dictate what times the bus should come. But this meant headways changed throughout the day and riders needed to be near experts on knowing the schedules. Plus, over the years, jobs at these locations shifted to seven days a week with multiple shifts. |