摘要: |
The North American transit industry continues its recovery from the disruption of the COVID-19 pandemic. Riders are slowly but steadily returning to systems in Canada and the United States with new benchmarks in ridership regularly achieved. A renewed focus on the customer experience has prompted special attention on the safety of systems, and how statistics and public perception are matched up against each other. In August, Mineta Transportation Institute (MT1) released the findings from a global study, "Changing Patterns of Violence Pose New Challenges for Public Transport," that found countries with advanced economies account for a growing percentage of incidents worldwide, with the United States taking the lead in the total number of incidents and number of fatalities in those countries. |