摘要: |
While planning, writing and putting together this issue, the topic of corporate values emerged as an unofficial theme with our features on CapMetro and HIRTA. This issue's cover story on CapMetro in Austin, Texas, shines a direct spotlight on the agency's five values - equity, transparency, safety, sustainability and innovation - and the resources its team puts into those values. The result has been a turnaround in corporate culture, as well as a positive shift in the agency's favorability rating within the Austin region.HIRTA shares two of the same values with its focus on equity and innovation. Perhaps not the expected values for a system in Iowa, but as readers of the article will find, it's what HIRTA expects from itself and what its customers need from the organization. |