题名: |
Benchmarking and Comparative Measurement for Effective Performance Management by Transportation Agencies. |
作者: |
Crossett, J.; Batista, A.; Park, H.; Louch, H.; Voros, K. |
关键词: |
Comparative measurement, Benchmarking, Enhance transportation system, Transportation agencies, Effective performance management, Guidance, National Cooperative Highway Research Program (NCHRP) |
摘要: |
Benchmarking鈥攃omparison of oneself with peers鈥攈as been successfully applied in many fields as a tool for assessing system performance, communicating about system performance with a broad stakeholder audience, and supporting performance management. As state departments of transportation (DOTs) and other such agencies increasingly are pressed to report publicly on performance of the systems for which they are responsible, benchmarking and comparative statistics offer a valuable management tool. NCHRP Research Report 902: Benchmarking and Comparative Measurement for Effective Performance Management by Transportation Agencies presents guidance and examples for selection of peer groups, information sharing to ensure that benchmarking is effectively applied to enhance transportation system performance. |
报告类型: |
科技报告 |