摘要: |
This guide provides Information on how to do Quality Assurance (QA) surveillance of work performed by contractors on government property. Emphasis is placed on inspecting a small percentage (about 10 percent) of the total work performed. The sampling method used varies with the type of work being evaluated and the contractor's performance.
Inspection guidance is presented for three of the major groups of Real Property Maintenance Activities (RPMA) services that are commonly contracted out: utilities operation and Maintenance, Maintenance of other real property, and engineering support. Each of these groups is further broken down into more specific task units, such as water supply or refuse handling. Each task unit contains guidance for inspecting individual jobs within that task unit. The guidance provided includes performance indicators, quality assurance evaluation methods, detailed procedures, and example worksheets and checklists.
As other major areas of RPMA are contracted out, additional guidance will be written for these tasks and may be inserted into this document.
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