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原文传递 Human Factors in Traffic Management Centers: A Literature Review

题名：	Human Factors in Traffic Management Centers: A Literature Review
作者：	Christopher Nowakowski, Paul Green, and Mark Kojima
关键词：	ITS, human factors, ergonomics, intelligent transportation systems, traffic control centers, traffic management centers
摘要：	The number of vehicles is increasing faster than the number of new roads being built, resulting In more freeways experiencing heavy traffic. Although traffic management centers (TMCs) are not new, growth in their number has only occurred recently. The purpose of this project was to review the current literature on human factors and interview local TMC personnel to address these 4 questions: 1. What are the goals, methods, and technologies used by TMCs? The 5 ideal goals are 1) maximize the available roadway capacity, 2) minimize the Impact of Incidents, 3) contribute to the regulation of demand, 4) assist in emergency services, 5) create public confidence in the TMC. 2. How are TMCs similar to control centers in other domains? TMCs have been compared to air traffic control (ATC), vessel traffic services, and computer network management. Although some similarities existed, little evidence of human factors consideration 3. What TMC human factors studies or guidelines exist? Previous studies have examined operator capabilities, monitor viewing distances, camera controls, and other TMC system Georgia Tech provided guidelines in the Human Factors Handbook for Advanced Traffic Management Center Design. 4. What TMC human factors topics require further research? Several TMCs mentioned a need for traffic-information website guidelines
报告类型：	科技报告