摘要: |
This report presents the results of our review of the Federal Aviation Administration's (FAA) process for reporting air traffic control operational errors. The objective of our review was to determine what assurance FAA has that all operational errors are reported accurately. We found that because of vulnerabilities in FAA's reporting process at certain air traffic control facilities, operational errors have not been accurately reported. Specifically, at the facilities that handle the most air traffic, FAA relies on supervisors and controllers to self-report when errors have occurred and does not have a system in place to verify that this reporting process is reliable. |