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Air Travel Consumer Report, December 2004.
| 题名： | Air Travel Consumer Report, December 2004. |
| 关键词： | *Air-travel; *Consumer-reports; *Monthly-reports.;Consumer-information; Aviation-passengers; Quality-of-services; Customer-service; Flight-delays; Mishandled-baggage; Oversales-; Consumer-complaints; Explanations-; U.-S.-airlines; International-air-lines; Statistical-data; TablesData-. |
| 摘要： | The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings. The report is designed to assist consumers with information on the quality of services provided by the airlines. The report is divided into four sections. These sections deal with flight delays, mishandled baggage, oversales and consumer complaints. Each section of the report is preceded by a brief explanation of how to read and understand the information provided. |
| 报告类型： | 科技报告 |
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