摘要: |
This report summarizes the findings of a peer exchange that brought together transportation agencies to discuss challenges, best practices, and lessons learned related to advancing organizational capabilities for transportation systems management and operations (TSMO). The peer exchange was held in Arlington, Virginia on February 7 and 8, 2018. Participants from twelve (12) State departments of transportation (DOTs), two (2) metropolitan planning organizations (MPOs), one (1) county-level DOT, and one (1) regional operations organization discussed the six dimensions of the TSMO Capability Maturity Model, and efforts being undertaken within each of their agencies. Discussions addressed topics including making the business case for TSMO, changing agency culture, integrating TSMO into business processes, staffing and workforce development, financial planning, and performance management, as well as implementation strategies. |