摘要: |
This synthesis examines current practices for defining, collecting, aggregating, analyzing, protecting, and reporting airport organizational incident information. It serves as an informative document for those airport operators seeking to understand the nature of airport incident reporting and its importance for organizational learning and effectiveness, risk management, operational safety, and worker safety. Additional objectives of the synthesis included the following: (1) Review the literature on incident reporting. (2) Survey and interview airport organizations and present case examples related to incident reporting. (3) Identify incident data that can be used as benchmark measures for assessing overall airport performance, risk, and safety analysis. (4) Identify leading/lagging indicators and metrics used by airports. These indicators can then help address the status of organizational communication, commitment, training, and procedures as they relate to an overall safety and performance culture. |