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原文传递 Practices in Assuring Employee Availability. Synthesis of Transit Practice

题名：	Practices in Assuring Employee Availability. Synthesis of Transit Practice
作者：	Volinski, J.
关键词：	Transit systems##Public transportation##Personnel management##Employees##Buses(Vehicles)##Human resources##Productivity##Performance evaluation##Attendance##Benefits##Labor relations##Surveys##United States##Absenteeism##Competition##Regulations##Operating costs##Employee availability##
摘要：	The National Transit Database (FTA, U.S. DOT) for report year 1996 indicates that labor and fringe benefits comprised 76.4% of operating expenses at transit agencies in the United States (National Transit Summaries and Trends for the 1996 National Transit Database). Given the significance of labor expenses at transit agencies, identifying and documenting actions to enhance worker performance in terms of attendance can yield significant benefits. Assuring employee availability is a challenge facing transit daily. This report explores the various actions transit agencies (and other employers) have taken to help ensure the availability of quality employees in an increasingly competitive employment environment. Information in this report is based on survey results from 36 transit agencies from throughout the U.S., as well as information received from 6 transit agencies not in the full survey, 6x focus groups, and an extensive literature review. This report focuses primarily on the practices and policies transit agencies have in place to minimize absenteeism.
总页数：	80
报告类型：	科技报告