摘要: |
In October 2005, a Consensus Conference for Paratransit Managers was convened by EasterSeals Project ACTION (ESPA) as the result of a Statement of Need submitted to ESPA proposing an effort related to the recruitment, training, retention, and rewarding of paratransit managers on the subject. The conference produced several recommendations to close the gap between the need and availability of qualified and competent paratransit managers. This synthesis effort was developed to satisfy one of the recommendations. It documents the current state of the practice in paratransit managers skills, qualifications, and needs. Transit managers, policy makers, educators, trainers, human resource directors, and stakeholders, as well as current and future paratransit professionals, will find the results valuable in determining action steps needed to enhance the profession and paratransit service delivery. For the purposes of this synthesis, paratransit is defined as the full range of demand-responsive services, including Americans with Disabilities Act (ADA)-complementary, general public dial-a-ride, and human service transportation. |