摘要: |
The response to changes in maintenance operations varies considerably from state to state and province to province, resulting in great diversity in training and certification programs across the United States and Canada. The objective of this synthesis is to document training activities conducted by states, provinces, and territories to meet challenges to maintenance operations, and to identify innovative programs, procedures, and products that successfully meet training needs for front-line maintenance workers. This includes a discussion of the types of content delivered, the methods used for delivery, the technology used to support training, the procedures in place to support workforce development (including incentives and requirements), and the opportunities leveraged to capitalize on training budgets through pooled-fund initiatives and materials-sharing partnerships. In addition, this synthesis documents highway transportation agencies’ efforts to align training with workforce development goals and performance objectives, as well as to track the impact of training on individual job performance. |