摘要: |
As e-commerce grows as a percentage of total retail sales, consumers are choosing delivery options with shorter delivery cycles. Not only does this mean that Amazon Prime customers (65 million subscribers in September 2016) can choose Prime Now two-hour deliveries for some high-volume items, it means other retailers are offering same-day deliveries, as are some package delivery companies (United Parcel Service [UPS], Federal Express [FedEx], and United States Postal Service [USPS]) in certain cities. In some cases, the same-day deliveries are being accomplished through technology-enabled companies dispatching individual contractors using their personal vehicles, much like the transportation network company (TNC) model of passenger travel. This report refers to these same-day or two-hour delivery services of parcels, packages, documents, groceries, or food as “express delivery services.” This report reviews how express delivery services now operate, how they are regulated, and how they may affect the state’s transportation system. |