摘要: |
This study examined the effects of communication style on human performance, trust, situation awareness, and perceptions ofa robot in a human–robot team. In a 2 × 2 mixed-factor study, 32 participants conducted a simulated cordon-and-search-styletask while teamed with a robot. Participants were assigned to a communication style (directive vs. nondirective; within) andboth groups experienced periods of high versus low task load (among subjects). Results indicate task load was a greaterinfluence on the participants’ task performance than communication style, although there were some differential effects onresponse time and workload due to communication style. This may be due to a difference in feedback inherent in the differingcommunication styles. |