原文传递 Bidirectional Communications in Human-Agent Teaming: The Effect of Communication Style.
题名: Bidirectional Communications in Human-Agent Teaming: The Effect of Communication Style.
作者: Wright, J. L; Lakhmani, S. G; Schwartz, M. R; Chen, J. Y.
摘要: This study examined the effects of communication style on human performance, trust, situation awareness, and perceptions ofa robot in a human–robot team. In a 2 × 2 mixed-factor study, 32 participants conducted a simulated cordon-and-search-styletask while teamed with a robot. Participants were assigned to a communication style (directive vs. nondirective; within) andboth groups experienced periods of high versus low task load (among subjects). Results indicate task load was a greaterinfluence on the participants’ task performance than communication style, although there were some differential effects onresponse time and workload due to communication style. This may be due to a difference in feedback inherent in the differingcommunication styles.
总页数: 103 pages
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