题名: | CUSTOMER SERVICE IN THE SOCIAL ERA |
正文语种: | 英文 |
作者: | MICHELLE BIZON |
关键词: | customer;service;social;reputation;recommend;online;reliance;reviews;attitude;management |
摘要: | CUSTOMER SERVICE IN THE SOCIAL ERA |
出版年: | 2015 |
论文唯一标识: | M-52Y2015V134N06009 |
期刊名称: | Motor age |
拼音刊名(出版物代码): | M-52 |
卷: | 134 |
期: | 06 |
页码: | 20,21 |