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原文传递 Service stars in the new era of collaboration
题名: Service stars in the new era of collaboration
正文语种: eng
摘要: The editorial staff of Logistics Management (LM) is proud to unveil the results of the "40th Annual Quest for Quality Awards." This year, our survey results yielded 142 providers of transportation and logistics services that have received the ultimate vote of confidence, posting the highest scores across our lists of critical service criteria. Over the course of four decades, LM's Quest for Quality has been regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence. To determine the best of the best, qualified LM readers rate carriers, third-party logistics (3PL) service providers, and U.S. port operators strictly on the basis of service quality, making it the only survey of its kind in the market.
出版年: 2023
期刊名称: Logistics Management
卷: 62
期: 8
页码: 16-20,22,24,26,28-30,32,34,36,38-39
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