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原文传递 Contracting Out: Bench Marking Study. Phase 1, Part 2, External Data Collection (Revised); Final rept

题名：	Contracting Out: Bench Marking Study. Phase 1, Part 2, External Data Collection (Revised); Final rept
作者：	Calderon, E.; West, R.; Jurkofsky, T.; Crockett, H.; Alexander, D. S.
关键词：	Data collection; Contracts; State highway departments; Interviews; Questionnaires; Consultants; Contracted services; Contract administration; Benchmarks; Personnel management; Cost effectiveness; Training; Quality control
摘要：	The Contracting Out - Bench Marking Study Group has worked very hard in a short amount of time to provide accurate and timely data to support the Executive Quality Council's effort to collect data and report on the (1) the status of Federal Lands Highway (FLH) current activities, (2) information on State/consultant activities, and (3) best practices identified during the authors' effort. The focus of this data collection effort centers around the following six factors specifically articulated by the Federal Lands Highway, Executive Quality Council. They are as follows. (1) Level of Contracting Out - Identify what Preliminary Engineering and Construction Engineering functions are contracted out and compare to overall PE and CD budgets. Also compare engineering costs to overall construction program budget; (2) Critical Mass - Identify the optimum number of personnel required to deliver internal and outsourced work. Identify staff mix, structure, and processes needed to optimize work output; (3) Maintain Technical Expertise - Identify how an organization maintains Technical Expertise when they may be doing more contact oversight than technical work. How does an organization make decisions on which disciplines to maintain Technical Expertise in; (3) Cost Effectiveness - Identify whether cost is an important factor in deciding whether or not to contract work out. Identify methods or processes organizations use to control, evaluate, and monitor costs; (4) Training and Development - Identify the internal training an organization uses to educate their workforce when contracting out is a significant portion of their work; (5) Other Factors (Quality, Liability, Efficiencies) - Identify efficiencies and methods used to ensure quality products and services, and to ensure contractor accountability.
总页数：	132p
报告类型：	科技报告