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Customer Survey of Older Floridians
| 题名： | Customer Survey of Older Floridians |
| 作者： | Deseran, T.; Johnson, J.; Stutzman, M. |
| 关键词： | Public transportation; Rural areas; Elderly persons; State government; Surveys; Florida; Satisfaction; Road signs; Construction zones |
| 摘要： | The elder population comprises one group of customers the Florida Department of Transportation (FDOT) serves. Through a series of focus groups and discussions, FDOT developed a mail survey instrument to ascertain the level of satisfaction of older Floridians in a number of important areas: How well a driver is able to see key signing and road markings; Experiences in the State Highway System construction zones; Travel on the State Highway System within the community; Public transportation in the area; Overall satisfaction with various aspects of the State Highway System. Beginning in November, the Florida State University Survey Research Laboratory undertook a survey of older Floridians identified by FDOT through a list provided by Florida's Department of Elder Affairs. |
| 总页数： | 26p |
| 报告类型： | 科技报告 |
相关文献
- Customer Survey of Older Floridians Final Report to the Florida Department of Transportation
- Changes in Elderly Persons’ Modes of Travel
- National Highway Traffic Safety Administration 1995 Customer Satisfaction Survey
- Idaho Transportation Department 2016 Customer Communication Survey.
- Customer Survey of Government Officials Final Report to the Florida Department of Transportation
- Transportation Customer Survey Part 1: Statewide Analysis.
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