原文传递 MANAGING CHANGE IN STATE DEPARTMENTS OF TRANSPORTATION. SCAN 1 OF 8: INNOVATIONS IN STRATEGIC LEADERSHIP AND MEASUREMENT FOR STATE DOTS.
题名: MANAGING CHANGE IN STATE DEPARTMENTS OF TRANSPORTATION. SCAN 1 OF 8: INNOVATIONS IN STRATEGIC LEADERSHIP AND MEASUREMENT FOR STATE DOTS.
作者: Poister-TH; Van-Slyke-DM
关键词: Communication-; Customer-service; Innovation-; Leadership-; Management-; Stakeholders-; State-departments-of-transportation; Strategic-planning
摘要: Strategic planning itself is increasingly widespread in state departments of transportation. However, many CEOs find that the process often breaks down in the implementation stage--creating buy-in and "institutionalization" of key change vectors. Yet some promising solutions are being found, including widespread participation of a variety of stakeholders in the process, a customer focus in terms of strategy and priorities, top management commitment to implementing the strategic agenda, ongoing communication to promote it, and "omni-directional alignment" among goals, performance measures, and budgets. Further research in each of these areas is needed to strengthen and integrate strategic management practices.
总页数: NCHRP Web Document 39. 2001/10. pp84 (1 Fig., Refs., 12 App.)
报告类型: 科技报告
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