摘要: |
Around the country, groups of stakeholders ranging from local elected officials to citizen activists and interest groups are working hand-in-hand with transportation agencies to create projects that incorporate community values and are safe, efficient, effective mechanisms for the movement of people and goods. Vital to the success of these efforts is a movement among state Departments of Transportation (DOTs) to strengthen holistic, collaborative and inter-disciplinary philosophies for governing the planning, design, construction, maintenance and operation of transportation infrastructure. As a result, project development processes in DOTs commonly give greater consideration to the needs of a broad range of stakeholders concerned with community, environmental, historic, scenic, aesthetic and social values. The American Association of State Highway and Transportation Officials (AASHTO), the Federal Highway Administration (FHWA), as well as many DOTs and interest groups all endorse the growing Context Sensitive Solutions (CSS) movement.2 It offers fundamental principles for guiding agency-wide changes in DOTs project development processes. As CSS becomes part of the way state DOTs do business, many agencies seek ways to gauge their performance in this important area. While few have yet adopted CSS performance measures, performance measurement is a management tool that many DOTs are already using to help achieve a variety of strategic goals and objectives. Context sensitive project solutions often appear deceptively simple, yet the holistic, multi-disciplinary, community-driven nature of CSS-based project delivery makes measurement challenging. CSS touches many parts of project development and every project is different. The tools that make CSS successful include, but are not limited to top-level leadership and commitment, agency-wide training, adoption of CSS in formal guidance and manuals, early and continuous dialogue with the general public and interest groups, interaction among multiple professional disciplines, and effective consideration of alternatives. This is what DOTs must seek to measure, and this guidebook provides the starting point for creating CSS performance measurement programs that can achieve this goal. |