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MANAGING THE AFTERMATHS OF CONTRACTING IN PUBLIC TRANSIT ORGANIZATIONS: EMPLOYEE PERCEPTION OF JOB SECURITY, ORGANIZATIONAL COMMITMENT AND TRUST.
| 题名： | MANAGING THE AFTERMATHS OF CONTRACTING IN PUBLIC TRANSIT ORGANIZATIONS: EMPLOYEE PERCEPTION OF JOB SECURITY, ORGANIZATIONAL COMMITMENT AND TRUST. |
| 作者： | Ugboro-I; Obeng-K |
| 关键词： | Contracting-; Downsizing-; Employee-empowerment; Employees-; Job-redesign; Job-satisfaction; Job-security; Layoffs-; Morale-; Productivity-; Public-transit; Restructuring-; Transit-operating-agencies; Trust-Psychology |
| 摘要： | This study assesses how to manage the effects or outcomes of organizational change on job security and employee commitment in transit systems using trust-building, empowerment, employee reassurance, and job redesign strategies. The major findings are that organizational restructuring, downsizing and layoffs have contributed to erosion of employees' trust in management, organizational commitment, and feelings of having power. These general conclusions suggest the need for management to do more to build employees' trust by focusing on maintaining behavior consistency and integrity, especially on issues and decisions that affect employees' welfare. When employees perceive management as showing concern for their welfare, it could result in improved morale, increased job satisfaction, and improved productivity. Job redesign, employee empowerment, and reassurance are among the additional strategies the study recommends to be used to address the reduced levels of commitment, trust, and job security. |
| 总页数： | 2001/08. pp60 (12 Tab., Refs., 1 App.) |
| 报告类型： | 科技报告 |
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