详情

原文传递 ARE WARRANTIES SET TO PLAY BIGGER ROLE IN SEALING THE DEAL?

题名：	ARE WARRANTIES SET TO PLAY BIGGER ROLE IN SEALING THE DEAL?
正文语种：	eng
作者：	PROFESSOR JIM SAKER
作者单位：	Loughborough University's Business School
摘要：	On November 9, The Guardian published an article by Miles Brignall recounting the experience of two VW customers who had bought Passat GTE [plug-in hybrids) and had faced problems and potential costs due to the cars being outside their warranty period. This, of itself, was only of marginal interest as newspapers often carry stories alleging unfair treatment of consumers, some of which have merit; others don't. The difference here was that Brignall was saying he believed this form of powertrain was presenting a bigger challenge both from a technical, but also cost perspective, when it came to repairing them compared with more conventional systems. In the last paragraph he said, "anyone else looking to buy a hybrid car may want to stick to one of the brands that offer a five-year warranty. These cars are so complex and expensive to repair, you'll want a model with the longest possible warranty period".
出版年：	2021
期刊名称：	AM-Automotive Management
期：	Jan.
页码：	17-17