详情

原文传递 USING INNOVATIVE MANAGEMENT TECHNIQUES IN IMPLEMENTING PAVEMENT MANAGEMENT SYSTEMS.

题名：	USING INNOVATIVE MANAGEMENT TECHNIQUES IN IMPLEMENTING PAVEMENT MANAGEMENT SYSTEMS.
作者：	Zimmerman-KA; Darter-MI
关键词：	CONFERENCES-; PAVEMENT-MANAGEMENT-SYSTEMS; IMPLEMENTATION-; INSTITUTIONAL-ISSUES; MANAGEMENT-TECHNIQUES; INNOVATION-; TOTAL-QUALITY-MANAGEMENT
摘要：	Over the past 10 years, awareness of and familiarity with computerized pavement management systems (PMSs) has increased greatly in organizations of all sizes. Realizing the benefits made possible with these systems, many agencies have initiated steps to put PMSs in place. The development of PMSs is an agency-specific endeavor; the systems must be tailored to each organization's climate and structure. Agencies developing systems in the 1990s can readily benefit from lessons learned in the 1970s and 1980s. A review of some early implementations reveals that for one reason or another, many early systems are not in use today. Reasons cited include their reliance on mainframe computers, unreasonable demands for updating the systems, lack of continued training and user support, inability of the systems to address the needs of those throughout the organization expecting to use the results, and the failure to integrate the PMS into the decision-making process within the organization. The last two issues, which can be categorized as unresponsiveness to internal institutional issues, have emerged as the major obstacle that must be overcome for any system implementation to be successful today. If these issues cannot be resolved, the use of management systems within an organization are negatively affected. It must be recognized that systems developed within one division of an organization, or in a style contrary to the organizational environment, are no longer addressing the needs of an organization as a whole. Businesses now examine the way their daily functions are performed to determine whether there are more effective and efficient management styles for running their organizations. Many of these organizations are evaluating the use of the concepts of total quality management (TQM) as a new way to approach the processes within their organizations. Similarities between the implementation of a TQM system and a PMS could help address many of the institutional issues that hinder successful PMS implementation. A TQM approach to a pavement management implementation process is introduced.
总页数：	Conference Title: Third International Conference on Managing Pavements. Location: San Antonio, Texas. Sponsored by: Transportation Research Board
报告类型：	科技报告