摘要: |
Incident management is defined as the systematic, planned, and coordinated use of human, institutional, mechanical, and technical resources to reduce the duration and impact of incidents, and improve the safety of motorists, crash victims, and incident responders. These resources are also used to increase the operating efficiency, safety, and mobility of the highway by systematically reducing the time to detect and verify an incident occurrence; implementing the appropriate response; and safely clearing the incident, while managing the affected flow until full capacity is restored. This handbook will assist agencies responsible for incident management activities on public roadways to improve their programs and operations. Agencies typically responding to highway incidents include: Police, Fire, 911 dispatch, Towing and recovery, Emergency medical service (EMS), Hazardous material, Transportation agencies, and Media. |