摘要: |
Mark Twain famously said: "There are three kinds of lies: lies, damn lies and statistics." Sorting through the wheat and chaff of the numbers and opinions and getting to what's really going on can be challenging. The rapid rise of e-commerce, coupled with the lightning-like spread of COVID-19 is certainly not breaking news, as e-commerce sales continue to soar in concert with the opposite effect on brick-and-mortar sales. Amazon continues to be the 900-pound gorilla in retailing and is amping up their presence in the logistics space with their own fleet of planes, trailers and delivery trucks. According to Gartner, "Globally, there are 3 million sellers on Amazon out of 7.1 million total online retailers." The key, unanswered question is how much of this will "stick" once the pandemic has passed and people seek to return to some form of normality. Opinions vary, but there is general consensus that traditional approaches to work-commute-office-commute-are unlikely to ever go back to what they were pre-COVID. Whether this affects on-line shopping from home remains to be seen. |