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原文传递 Connected is key as we move into the Experience Age
题名: Connected is key as we move into the Experience Age
正文语种: eng
摘要: The Information Age began with the internet in the 1980s. It was called this because it provided instant access to knowledge that would have been previously difficult or impossible to find. The automotive industry has been slowly meandering through the Information Age, using many disparate systems to solve problems in and around dealerships. This has hindered any attempts to bring a true digital revolution to the automotive sector in the past 40 years, meaning that a customer's journey with a dealership has remained very linear and rigid for a long time. However, with the COVID-19 pandemic making businesses sit up and take stock, we have seen more innovation in the past 12 months than in any time since the early 1980s. Through this innovation one thing has become abundantly clear, connected is key! Our vision at eDynamix has always been to reduce the number of systems used in dealerships'and in July 2020 we released exsto, a realisation of that vision.
出版年: 2021
期刊名称: Automotive Management
期: Apr.
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