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Delivering affordable finance for customers
| 题名： | Delivering affordable finance for customers |
| 正文语种： | eng |
| 摘要： | 2020 was an interesting year. It was the first time in living memory we saw a global pandemic, with an unprecedented impact on the world's population. All sectors of the economy worked to mitigate the impact of COVID-19 and motor finance has not been an exception. Colleagues were migrated to home working in record time, resources were diverted to support forbearance and the lights were kept on for essential workers who needed finance for car purchases. As we moved into 2021, January saw the removal of discretionary commission and clear disclosure of any loan commissions paid. Regulation is a key part of our industry and at BNP Paribas Personal Finance it's not about ticking boxes, it's about delivering the right solutions for our customers, ensuring the outcomes are correct and affordability is assessed accurately to remove the risk of hardship. |
| 出版年： | 2021 |
| 期刊名称： | Automotive Management |
| 期： | Jul. |
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