摘要: |
The coronavirus pandemic accelerated the pace of change in the UK's motor retail industry and some observers now question whether many of the new habits will stick with consumers when everyday freedoms return.Many dealers are keen to bid farewell to the plastic screens and face coverings that have been imposed on the front line of motor retailing. Yet some consumers still lack the confidence they'll avoid the coronavirus if all measures are swept away. For example, a Transport Focus survey this month found 59% of people would still not use confined public transport if masks were not being worn. And the World Health Organisation continues to advise mask use, ventilating indoor spaces and maintaining hand hygiene habits. |