摘要: |
Due to the COVID-19 pandemic, airport operators had to develop strategies that maintained operations while ensuring employee safety and public health. Some options included remote work and remote learning. Though not all airport-related tasks can be performed from remote worksites (e.g., real-time operations management), many airports identified tasks that could be performed remotely. An industry-wide resource that lists the tasks and missions airports have been able to accomplish remotely, and the options they devised, can help airports ensure continuity of operations, maintain or improve efficiency, and keep pace with societal trends towards hybrid and remote work models.
The objective of this research is to provide information on those airports who experimented in remote work, options for airports that did not participate in remote work, and identify emerging trends. The audience for this research are airport management, airport human resources staff, and IT staff that supports airports. |