摘要: |
A key element of attracting and retaining employees is providing an environment where people want to work. Airport employees face many challenges that can create stress. If stress levels are not addressed employee attraction, productivity and retention may be impacted. Stressors include personal financial management, technology, work-life balance, and operational budgetary constraints. Generational differences, the loss of institutional knowledge from employee turnover, and a high learning curve for new hires impacts employee morale and productivity. Overwhelming workplace stressors can take a toll on employees� physical, mental and emotional health, and overall personal well-being. The 24/7 daily nature of the airport environment and potential traumatic events that occur at airports have the potential to exacerbate stressors for employees.
Airports that decrease stress for employees create an environment in which employees want to work and can thrive. Airports benefit by attracting new and retaining current employees who are engaged in creating safe and efficient operations. As such, it is necessary to assess the well-being of employees and implement strategies to reduce stress and create a work environment that supports total employee well-being. Identifying issues that are influencing employee stress can assist airports in prioritizing workforce development initiatives to improve employee well-being in the future.
The objective of this project is to summarize the current state of practice relating to common sources of airport employee stress and identify existing successful workforce programs that benefit employee well-being. The audience for this synthesis is airport leadership, policy makers, human resource teams, and other managers responsible for employee wellness and benefits. |