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原文传递 Uses of State DOT Research: Customer Use of Completed Projects from NJDOT's Research Bureau.

题名：	Uses of State DOT Research: Customer Use of Completed Projects from NJDOT's Research Bureau.
作者：	SCHACHTER, H. L.
关键词：	LOCAL GOVERNMENT; STATE GOVERNMENT; URBAN TRANSPORTATION
摘要：	Based on case-study synthesis of ten projects completed between 1991-1998, this report explores factors that relate to how internal customers use the work completed for them by the New Jersey Department of Transportation's (NJDOT) Research Bureau. Factors examined include: researcher-customer relations, top management action, external influences (i.e., federal government and industry), and credibility and time dimensions of the research process itself. Recommendations include: (1) Project follow-up should receive more attention with planning for follow-up scheduled during the work program development stage. (2) The work program mix should include policy research, allowing the Bureau to make recommendations in areas of special importance to agency executives. (3) The Research Bureau should consider increasing the flexibility of the solicitation process, particularly in relation to handling problem statements that come to light between annual solicitations.
报告类型：	科技报告