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原文传递 South Lake Tahoe Coordinated Transit System Project - Phase III Evaluation Report.

题名：	South Lake Tahoe Coordinated Transit System Project - Phase III Evaluation Report.
作者：	rephio, j. woodley, d.
关键词：	transit industry,transportation planning,public transportation,intelligent transportation systems(its),south lake tahoe(california)/automated vehicle location, dispatching, paratransit operations, passenger transportation, tourism, ridership, california, evaluation, customer satisfaction/
摘要：	This report presents the results of the national evaluation of the South Lake Tahoe Coordinated Transit System (CTS) Project. The CTS Project involved combining transit services offered by private and public sector stakeholders in South Lake Tahoe into one centrally-dispatched operation that uses intelligent transportation system (ITS) technologies to improve transit efficiency and to create a more visitor-friendly transit system. The coordinated transit system spans the jurisdictions of two counties in two states as well as one city, and incorporates the private transit resources of five casinos and one ski resort. The evaluation consisted of a system impact study primarily focused on determining the impact of consolidating the services on ridership, customer satisfaction, and operating efficiency; and an institutional issues review focused on gathering and documenting the organizational and institutional challenges encountered by the project stakeholders. Lessons learned in deploying and operating the technologies and the system were also gathered from the stakeholders throughout the course of the evaluation. The evaluation approach involved conducting passenger intercept surveys on-board the demand-response casino shuttles both before and after consolidation of the services, gathering transit ridership data and operational cost data from the transit operator, and gathering tourism measures (hotel room-nights sold data, traffic count data, and gambling revenue data) to approximate seasonal changes and trends in visitation in the South Lake Tahoe area. The results of the customer satisfaction analysis showed that customers are as satisfied with the consolidated casino shuttle service as they were with the independent casino shuttles that operated pre-CTS. / Supplementary Notes: Sponsored by Federal Highway Administration, Washington, DC. ITS Joint Program Office. / Availability Note: Order this product from NTIS by: phone at 1-800-553-NTIS (U.S. customers); (703)605-6000 (other countries); fax at (703)605-6900; and email at orders@ntis.gov. NTIS is located at 5285 Port Royal Road, Springfield, VA, 22161, USA.
报告类型：	科技报告